Haramain customer service
The railway operator’s published customer service number is 920 004 433.
Travel information
Help & contact
Contact the railway operator for help with your Haramain journey.
Lost property
Email the railway operator at [email protected] with your route, travel time, a description of the item, where it was last seen, and your contact details.
Help at the station
Ask the station information desk about departures and facilities. Railway ticket offices can assist with ticket purchases, changes, cancellations and refunds.
Information checked against Haramain’s published travel guidance on Sunday, 8 November 2026.